AI Definitions: AI Agents

AI Agents – These chatbots have the ability not only to answer questions and provide information, but to act on users' behalf in the background, autonomously. Users provide a goal (from researching competitors to virtual assistant functions like buying a car or planning a vacation), and the agent generates a task list and starting to work by breaking down the overall goal into smaller steps. The ability to understand complex instructions is crucial for agentic AI to be effective. Rather than passive processors of language, these proactive active agents can produce practical, real-world applications in uncertain but data-rich environments as it interacts with external tools and APIs. Agents are not the same as “AI copilots” which can collaborate with users but don’t make decisions on their own as agents can do. They are also not as powerful as Agentic AI, which can act more autonomously.

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